Course Library
Using systems and technology we drastically cut down your workload and increase the professionalism of your studio.
This module contains:
Rock Solid Systems Essentials
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Introduction
[Downloads]
- 10 Commandments of Administration Systems.pdf -
Sign Up Process
[Downloads]
- Info Pack (Adults).pdf
- Info Pack (Teens).pdf
- Info Pack (Kids).pdf
- Registration Field Examples.pdf
- Sign Up Process Roadmap.pdf
- Email Enquiry Response Template.docx
- Follow Up Email Template -
Student Induction Packs
[Downloads]
- Induction Content Example #1.pdf
- Induction Content Example #2.pdf
- Induction Pack Ideas.pdf -
Terms and Conditions #1
[Downloads]
- Media and T&C Release Form.docx
- Ways To Communicate Terms and Conditions.pdf -
Terms and Conditions #2
[Downloads]
- What To Have In Your Terms and Conditions.pdf
- GoodTime Music Academy Terms and Conditions.pdf
- 10 Commandments of Terms and Conditions.pdf -
Absences, Cancellations and Catch-Up Policy
[Downloads]
- Cancellations Flyer.pdf
- Student Transfer Report Template.docx
- Automated Email Response Example.docx -
Tracking Enquiries & Cancellations
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Client Management System
[Downloads]
- Things You Need in a Good CMS.pdf -
Billing and Debt Collection
[Downloads]
- Ezidebit Payment Option Flyer.pdf
- Debt Collection Email Templates.docx
- Debt Collection Strategy Example.pdf
- Billing Email Template.docx -
Customer Service and Sales
[Downloads]
- How to Sell Like a Pro (+ Phone Scripts).docx
- Customer Service Tips.pdf -
Building an Amazing Customer Experience